--- title: Storelane Privacy Policy description: How Storelane collects, uses, shares, retains, and protects information. ai-token-count: 1000 ai-page-type: legal last-updated: 2026-06-29 --- # Storelane Privacy Policy This policy describes the information Storelane collects, how it is used, and the choices available to creators and customers. ## Information we collect We collect information creators provide directly, including account details, storefront content, product information, support messages, and contact form submissions. We may also collect usage, device, browser, and performance data. ## Google Calendar data When you connect Google Calendar, you authorize Storelane to create, update, and delete booking events on Google Calendars you own. Storelane uses this access only for requested scheduling features, including creating appointment events, inviting customers, sending event updates, generating Google Meet links when selected, and updating or canceling Storelane-created events after a booking is rescheduled, refunded, or canceled. Storelane does not use Google Calendar data for advertising, marketing, user profiling, or training generalized artificial intelligence or machine learning models. If you disconnect your Google account or revoke access, Storelane stops accessing your calendar. Stored Google OAuth credentials are deleted or revoked within a reasonable period unless retention is required for security, fraud prevention, or legal compliance. Google Calendar data is not sold or shared with third parties except when needed to provide the requested service through Google's APIs or when required by law. ## Third-party integrations Creators can optionally connect third-party services after explicitly authorizing Storelane. Depending on the integration, Storelane may use: - Google Calendar to create, update, and manage booking events. - Google Meet to generate meeting links for scheduled appointments. - Zoom to schedule meetings or webinars associated with bookings. - Stripe to process payments, payouts, refunds, and subscription billing. - Other supported integrations to provide features the creator explicitly enables. Storelane accesses only the data and permissions needed for the requested functionality. Data obtained through integrations is not used for advertising, marketing, user profiling, or training generalized AI or machine learning models. You may disconnect an integration through Storelane or the provider. After revocation, Storelane no longer accesses new data from that service. Stored credentials are deleted or revoked within a reasonable period unless retention is required for security, fraud prevention, or legal compliance. Each provider's own terms and privacy policy also apply. ## How we use information We use information to operate Storelane, authenticate users, host storefronts, process creator workflows, provide support, improve reliability, prevent abuse, and communicate service updates. ## Payments and service providers Third-party payment processors may handle payment details. We may share certain account, usage, and storefront information with vendors that provide hosting, analytics, email, payment, security, infrastructure, and support services. This general vendor sharing never includes Google user data. Google Calendar data and other data obtained through Google APIs are used and shared only as described in the "Google Calendar data" and "Google API limited use" sections — solely to provide and improve the user-facing booking features you request — and are never shared with analytics, advertising, email marketing, or other vendors for any other purpose. ## Storefront customers When a customer buys from or contacts a creator, information related to the purchase or request may be made available to that creator for fulfillment or a response. ## Google API limited use Storelane's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Storelane uses Google user data only to provide and improve the user-facing booking and scheduling features that the creator requests. Storelane does not use or transfer Google user data for serving advertisements, does not sell Google user data, does not use it for any form of marketing, user profiling, or analytics beyond the requested features, and does not use it to train generalized AI or machine learning models. Storelane does not allow humans to read Google user data unless we have the creator's explicit consent for specific data, it is necessary for security purposes such as investigating abuse, to comply with applicable law, or the data has been aggregated and anonymized. ## Retention and security We retain information as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. We protect sensitive data, including Google Calendar data and Google OAuth credentials, using the following mechanisms: - All data is encrypted in transit using TLS 1.2 or higher (HTTPS). - Google OAuth access and refresh tokens are encrypted at rest using AES-256. - Access to sensitive data is restricted to authorized personnel on a least-privilege, need-to-know basis and protected by authentication and access controls. - Each creator's data is logically isolated to their own account. - We monitor and review our systems to detect and respond to unauthorized access. Disconnecting Google Calendar stops future access. Creators can request deletion of stored Google integration data by emailing contact@getstorelane.com. No internet service can guarantee perfect security. ## Your choices You can request access, correction, deletion, or export of personal information by emailing contact@getstorelane.com. Legal, security, or operational requirements may limit some requests. ## Account deletion You may delete your Storelane account through the application or by contacting Storelane. We permanently delete or anonymize personal information within a reasonable period, except where retention is required or permitted to comply with law, resolve disputes, prevent fraud or abuse, enforce agreements, or meet legitimate business and accounting obligations. Completed transactions, invoices, payment records, tax information, or security logs may be retained for the required period. Retained records are securely stored and are not used for marketing. Storelane revokes or deletes credentials for connected services such as Google Calendar or Zoom and stops accessing those services after account deletion. Read the canonical [HTML Privacy Policy](https://getstorelane.com/privacy) for the authoritative published version.